Terms of service

Last updated: September 30, 2026

Overview

This website, www.thepearhouse.shop (the "Site"), is operated by Poirrier House, LLC, doing business as The Pear House ("The Pear House," "we," "us," or "our").

By visiting the Site or purchasing from us, you agree to these Terms of Service ("Terms"). You also agree to our Privacy Policy, Refund Policy, and Shipping Policy, which are incorporated into these Terms by reference.

If you do not agree to these Terms, please do not use the Site.

Eligibility and Accounts

By using the Site, you confirm that you are at least the age of majority in your state of residence, or that you have the consent of a parent or legal guardian.

If you create an account, you are responsible for maintaining the confidentiality of your login information and for activity that occurs under your account.

Products and Descriptions

We make every effort to display product colors, details, descriptions, and sizing as accurately as possible. However, colors may vary depending on your device or screen settings, and we cannot guarantee that all product descriptions, photographs, or other content will be completely accurate or error-free.

All products are subject to availability. We reserve the right to limit quantities, discontinue products, or make changes to our product offerings at any time.

Pricing and Payment

Prices are listed in U.S. dollars and are subject to change without notice. Applicable taxes, shipping charges, and other applicable fees will be displayed or calculated at checkout.

If a product is listed at an incorrect price due to an error, we reserve the right to cancel an order placed at the incorrect price. If you have already been charged for an order that we cancel, we will refund the applicable amount.

Orders

We reserve the right to refuse, limit, or cancel an order where reasonably necessary, including orders that appear to be fraudulent, unauthorized, or placed for unauthorized resale or distribution.

If we cancel an order after payment has been processed, we will issue a refund for the canceled order.

Returns and Shipping

Returns, refunds, exchanges, and shipping are governed by our Refund Policy and Shipping Policy, available on the Site.

Please review these policies before completing your purchase.

Intellectual Property

Unless otherwise indicated, content created for the Site, including text, photographs, graphics, logos, branding, and designs, is owned by or licensed to The Pear House and is protected by applicable intellectual property laws.

You may not reproduce, distribute, modify, publish, or commercially use our content without our prior written permission, except as otherwise permitted by law.

Certain product names, photographs, logos, trademarks, and other materials appearing on the Site may belong to the brands, designers, artists, or other third parties we work with and remain the property of their respective owners.

User Content

If you submit reviews, comments, photographs, or other content directly to us, you retain ownership of your content.

Where appropriate, we may request permission to use or share customer-created content through our Site, social media accounts, or other marketing channels.

You agree not to submit content that is unlawful, fraudulent, threatening, abusive, defamatory, obscene, or that infringes the intellectual property, privacy, or other rights of another person.

Prohibited Uses

You may not use the Site or Services:

  • For any unlawful purpose.

  • To violate applicable laws or regulations.

  • To infringe upon the rights of The Pear House or any third party.

  • To transmit viruses, malicious code, or other harmful material.

  • To interfere with or circumvent the security or proper operation of the Site.

  • To collect or attempt to collect personal information about other users without authorization.

  • To engage in fraudulent activity or misuse the Site or Services.

Third-Party Links and Services

The Site may contain links to third-party websites or use services provided by third parties, including payment processors, shipping carriers, technology providers, and other service providers.

We are not responsible for the content, availability, privacy practices, policies, or actions of third-party websites or services. Your use of third-party services may be subject to the terms and policies of those third parties.

Disclaimer of Warranties

The Site is provided on an "as is" and "as available" basis.

To the fullest extent permitted by applicable law, we disclaim warranties relating to the operation, availability, or functionality of the Site. We do not guarantee that access to the Site will always be uninterrupted, secure, or error-free.

Nothing in these Terms is intended to exclude, restrict, or modify any warranty, right, or remedy that cannot legally be excluded, restricted, or modified under applicable law.

Limitation of Liability

To the fullest extent permitted by applicable law, The Pear House will not be liable for indirect, incidental, special, consequential, or similar damages arising from or relating to your use of the Site or Services.

To the fullest extent permitted by applicable law, our total liability for a claim relating to a product purchased from us will not exceed the amount you paid to us for the product giving rise to the claim.

Nothing in these Terms is intended to limit liability that cannot legally be limited or excluded.

Indemnification

To the extent permitted by applicable law, you agree to indemnify and hold harmless Poirrier House, LLC d/b/a The Pear House and its owners, employees, and representatives from claims, liabilities, damages, or expenses arising from your material breach of these Terms, violation of applicable law, or infringement of the rights of a third party.

Governing Law

These Terms are governed by the laws of the State of Illinois, without regard to its conflict-of-law principles.

Subject to any rights or remedies available to you under applicable law, disputes relating to these Terms or the Services may be brought in the applicable state or federal courts located in Cook County, Illinois.

Changes to These Terms

We may update these Terms from time to time to reflect changes to our Services, business practices, or legal or